Your service partner

Visionix is the global manufacturer and exclusive sales, service and training provider for Optovue OCT, Visionix screening and refraction systems, as well as Briot and Weco lens finishing equipment in North America.

people - service

Visionix

The mastery of wavefront technology in the service of visual health.

Optovue

First and foremost in the advancement of OCT and OCTA technology.

Briot

The premier name in optical lab equipment and lens edging systems worldwide.

Weco

Experts in finishing lab equipment since 1914.

Guarantee performance of your investment & improve total cost of ownership

As a healthcare professional and business owner, you must ensure that your equipment is optimized and efficient. Visionix aims to provide you with high quality equipment and innovative technologies, supported by a solid and comprehensive service.

In addition to the original warranty, we offer contract coverage that is adapted to your needs throughout the life of your equipment.

*****Billable Devices (with Lapse in coverage) are subject to recertification
(and associated fees) BEFORE the PPP begins

Our maintenance contracts, your prolonged protection

3 Product Portfolios

Ensure availability, insurance, protection and performance:

  • Priority access to the hotline/technical support
  • Priority dispatching of service
  • Provides full «Break Fix» (materials, labor & travel) ***excludes misuse and mishandling
  • Preventative maintenance (if applicable)
  • Guaranteed amortization of your equipment

* 12-month PPP includes 1 PM / 24-month includes 2 PM’s
** On select models with PM
*** 50% off Wheels, Bevel Stone, & Groove Blade
**** Hotline / Technical Support that exceeds 1 hour in time. We can avoid some on-site or repair depot service by extended interface via phone and remote connectivity
***** This discount applies to the device covered under this service contract only

Customer satisfaction is our goal

A professional team at your service Monday through Friday from 8AM to 6PM CST

  • Remote diagnostics and resolution
  • Simple and enhanced incident resolution